Informal Debt Negotiation Services

When creditors are pressing, clear communication and a structured proposal can make all the difference. We handle the conversations so you can focus on moving forward.

What is an informal negotiation?

Informal negotiation is a voluntary agreement between you and one or more creditors to settle debts for less than the full amount or on extended terms — without entering a formal insolvency process.

It is often used as a short-term strategy to relieve pressure, avoid legal action, and buy time while broader options are assessed.

Unlike formal processes (such as SBR, VA or Bankruptcy), informal negotiation relies heavily on:

  • A realistic financial assessment

  • Creditor cooperation

  • A clearly documented repayment or settlement proposal

Most creditors prefer to avoid the cost and time of legal action if a reasonable alternative exists — which is where a well-prepared negotiation can help.

  • Indicators that informal negotiation may be appropriate for a business.

    When is informal negotiation an option?

    For Companies

    Informal negotiation may be suitable when a business:

    • Has short-term cashflow issues but is still fundamentally viable

    • Faces creditor pressure and needs time to catch up

    • Cannot secure additional finance

    • Wants to avoid escalation to statutory demands or ATO recovery

    • Needs breathing space while exploring restructure, sale or turnaround options

    It can help reduce immediate pressure, allowing directors time to reassess the business and avoid rushed decisions.

    For Individuals

    Informal negotiation may help when a person:

    • Is overwhelmed by unsecured debts

    • Wants to avoid bankruptcy

    • Has the ability to offer a lump-sum settlement

    • Needs temporary relief from creditor contact

    • Has experienced sudden financial disruption (illness, job loss, etc.)

    Creditors often accept reduced lump-sum settlements where the alternative is costly legal pursuit.

  • Business negotiation support for managing creditors.

    How we support you with negotiations

    While informal negotiation is not always the most effective long-term solution, it can play a useful role as part of a broader strategy.

    At de Jonge Read®, we assist by:

    • Reviewing your full financial position

    • Determining what creditors would realistically recover through legal action or insolvency

    • Preparing settlement proposals and supporting documentation

    • Guiding you on reduced settlements, extended terms or temporary relief

    If informal negotiation is viable, we guide you through it. If not, we help identify safer and more effective alternatives.

  • Key differences between informal and formal creditor negotiation pathways.

    Informal vs formal negotiation

    Informal negotiation

    • Flexible and voluntary

    • Typically faster with lower professional fees

    • Useful as a temporary, short-term solution

    • Requires creditor cooperation — one hostile creditor can stop the process

    Formal processes (SBR, VA, DOCA, Bankruptcy)

    • Legally binding

    • Do not require unanimous agreement

    • Offer clearer protections

    • Provide structured, long-term resolution

    Informal negotiation can offer temporary relief, but formal processes are often more effective where debts are significant or risks are escalating.

  • Outcomes that informal negotiation can deliver for businesses under creditor pressure.

    What can informal negotiation achieve?

    When handled correctly, informal negotiation can offer short-term relief and practical solutions while more permanent options are explored.

    • Reduced lump-sum settlements

    • Extended repayment terms

    • Temporary suspension of recovery action

    • Prevention of statutory demands

    • Avoidance of legal costs

    • Improved short-term cashflow

    • Time to assess restructure or exit options

  • Key situations where informal negotiation is not appropriate for a business.

    When informal negotiation is not recommended?

    Informal negotiation is not suitable in every situation, particularly where the risks are escalating or creditors are unlikely to cooperate. It may not be the right option when:

    • The company is insolvent or close to insolvent

    • Unreported PAYG/SGC creates DPN exposure

    • Multiple creditors are pursuing legal action

    • Debts are large and require a binding solution

    • Cooperation from creditors is unlikely

    In these circumstances, a formal insolvency or restructuring pathway may offer greater certainty and protection.

    If you’re unsure which direction is safest, our team can assess your position and help you determine the most effective next step based on your circumstances.

See How We Help

How it Works

When you are under financial pressure, every decision feels heavy. That is why we take the time to understand your unique circumstances, including the personal and business factors that are shaping your situation. We review your cashflow, debts, assets, creditor pressure and future goals, then provide a personalised written recommendation that outlines the safest and most effective way forward.

Our guidance is practical, tailored and designed to help you regain clarity and control without adding to your stress.

Obligation free and at no cost.

  • 1 Schedule a free consultation with one of our strategists
  • 2 A no-obligation tailored strategy is prepared to suit your individual circumstances
  • 3 If you decide to proceed, you’ll have a Strategy Support Officer assigned to you. Our team is here to hold your hand throughout the whole process